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Last Updated: 2026/04/03

Company Registration Information

  • Company Name: 东莞市堰潘信息技术咨询服务有限公司
  • Legal Representative: 潘正碧
  • Phone: +86 13594568704
  • Email: service@mail.siv-mall.com
  • Date of Establishment: 2024-12-12
  • Unified Social Credit Code: 91441900MAE67UPT46
  • Company Address: 广东省东莞市常平镇朗贝朝阳一街68号

    • This Privacy Policy describes how 东莞市堰潘信息技术咨询服务有限公司 ("we," "our," or "us") collects, uses, and discloses your personal information when you visit or make a purchase from siv-mall (the "Site") or otherwise engage with us. We operate our business shipping to New Zealand and specialize in general merchandise retail.

    By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

    1. Information We Collect

    We collect personal information that you provide directly to us, including:

  • Contact details: name, email address, phone number, and shipping address.
  • Order information: items purchased, payment details (processed securely through our third-party payment providers), and transaction history.
  • Account information: username, password, and preferences if you create an account with us.
  • Communications: any information you provide when you contact us for customer support or otherwise interact with us.

    • We also automatically collect certain information when you visit our Site, such as your IP address, browser type, device information, and browsing actions. This helps us improve your shopping experience and maintain the security of our Site.

    2. How We Use Your Information

    We use your personal information to:

  • Process and fulfill your orders, including shipping to addresses within New Zealand.
  • Communicate with you about your orders, requests, or inquiries.
  • Manage your account and provide customer support.
  • Improve our products, services, and website functionality.
  • Detect and prevent fraud or other unauthorized activities.
  • Comply with legal obligations and enforce our terms of service.

    • 3. Sharing Your Information

    We do not sell your personal information. We may share your information with:

  • Service providers: third parties that assist us with payment processing, order fulfillment, shipping, email delivery, and website analytics. These parties are contractually obligated to protect your information and use it only for the services they provide to us.
  • Legal compliance: when required by law, regulation, legal process, or government request, or to protect our rights, property, or safety.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

    • 4. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

    5. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, updating, or correcting your information.
  • Requesting deletion of your personal information.
  • Opting out of marketing communications (you can unsubscribe at any time using the link in our emails).

    • To exercise any of these rights, please contact us using the information provided at the end of this policy.

    6. Children’s Privacy

    Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

    7. International Data Transfers

    We operate globally, and your information may be transferred to and processed in countries other than your own. When we transfer your information internationally, we take appropriate measures to ensure that your privacy rights remain protected.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

    9. Contact Us

    If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

  • Email: service@mail.siv-mall.com
  • Phone: +86 13594568704